USA Toy Recall: Chloe, Sophie & Audrey Soft Dolls sold at Pottery Barn Kids

Pottery Barn Kids, together with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada have recalled a range of soft dolls with the names Chloe, Sophie and Audrey, because of a potential strangulation hazard.

The hair on the Chloe and Sophie dolls may contain loops that are large enough to fit around a child’s head and neck, and the headband on the Audrey doll, if loosened, can form a loop that fits around a child’s head and neck. These loops can pose a strangulation hazard.

The product was made in China, with around 81,000 dolls in the United States and 1,300 in Canada are affected by this recall. Pottery Barn Kids has received five reports of dolls with looped hair, including one report in which a loop of the Chloe doll’s hair was found around the neck of a 21-month old child. Thankfully, the child was not injured.

This recall involves soft dolls sold under the names Audrey, Chloe and Sophie. The dolls measure about 17 inches high and have hair made of yarn. Audrey’s hair is black, Chloe’s hair is dark brown and Sophie’s hair is blonde. The dolls are part of Pottery Barn Kids’ Girl Doll Collection. The doll’s name can be found on a tag sewn onto her bottom.

The dolls were sold exclusively by Pottery Barn Kids stores nationwide, online at and through Pottery Barn Kids catalogs from July 2006 to April 2011 for about $40.

Affected dolls should be taken away from children immediately, the looped hair of the Chloe and Sophie dolls should also be cut and the headband of the Audrey doll should also be removed to eliminate the hazard. Pottery Barn Kids may also be called for instructions on how to return the affected dolls for a merchandise credit.

Pottery Barn Kids toll-free is (855) 880-4504 and is open between 4 a.m. and 9 p.m. PT seven days a week. The firm’s website at

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